Reliance JioFiber testing Live TV (IPTV) service on Jio STB

[Vicky]

Bro's got reply from my circle jio appellate officer & standard reply for hathway team, jio appellate team asked my stb serial no, tomorrow I will send,

 

[AftabIN]

On error page (nsc id) number showing is your smart card number if it is assign to your stb yet and (rsn) is your stb serial number. In my fiber stb nsc id is showing but not in airfiber stb.
Or you can find account number in myjio app by going to statement. and you should attach the full error page snapshot.

 

[avipersistent]

My STB updated to 10.0.11 now but Live TV is not working.

 

[Vicky]

On error page (nsc id) number showing is your smart card number if it is assign to your stb yet and (rsn) is your stb serial number. In my fiber stb nsc id is showing but not in airfiber stb.
Or you can find account number in myjio app by going to statement. and you should attach the full error page snapshot.

Send bro, let's wait & see what's they tell

 

[JioAF_APTG]

In my fiber stb nsc id is showing but not in airfiber stb.

Is that nsc id matched with your stb packed box back side mentioned numbers. Plz check.

 

[JioAF_APTG]

Or you can find account number in myjio app by going to statement. and you should attach the full error page snapshot.

Are you telling jio account statement mentioned Account number is stb nsc id ?

 

[Bapun]

Is that nsc id matched with your stb packed box back side mentioned numbers. Plz check.

For my JioFiber STB, the NSC ID mentioned on the LiveTV app and packed box sticker NSC ID is exactly the same.

 

[JioAF_APTG]

These are my details

 

[JioAF_APTG]

one thing is confirmed that jio stb pack box mentioned nsc number is hathway vsc number.

 

[AftabIN]

Is that nsc id matched with your stb packed box back side mentioned numbers. Plz check.

Sorry bro i don't have stb packed box available. So can't verify.