Yesterday received my product @ 8pm,
I had registered request for exchange my Samsung F23 5G, exchange value Rs.5200,
For exchange process take 10 to 15 minutes, first they asked to connect my old phone (f23) to wifi, after they install one app, they done 6 to 8 tests & taken above 10 snapshots, after they asked old mobile outter box, i don't having box, they told sir I had submitted pass button for all tests,
If i had pressed fail button for outter box means exchange value reduced to Rs.700 to Rs.800,after he asked sir u can give any samsung box or give ur new mobile box, i had declined to given new box, after he called his office, they told Rs.350 charged for box, we will arranged the box, just taken new mobile outter box in zoom mode