Discussion Amazon User & Delivery Experiences

[Vicky]

As per my experience with them, delivery issues like false delivery is taken seriously and refund is easily issued unless there is suspicious activity/ history with your Amazon account. Write a proper email explaining the issue to them. cc contact history is stored with them so they can verify that you were asked to reach out to them at a later date.

Having live chat support proof bro, but if I had send email to grievance team surely severe taken action for delivery executive, that's why not send email

 

[Abhinav]

Having live chat support proof bro, but if I had send email to grievance team surely severe taken action for delivery executive, that's why not send email

Don't feel sorry for him bro, he has scammed you and Amazon both. Who knows how many more people will suffer if he continues to do that

 

[Vicky]

Don't feel sorry for him bro, he has scammed you and Amazon both. Who knows how many more people will suffer if he continues to do that

Bro, I had send email to [email protected], [email protected]

Just now received calls (+912268910001) from Amazon team, finally they accept to refund the amount, thanks @Abhinav bro

Received email confirmation also

Hello

This is Subham with the Amazon Executive Relations team.

Regrettably, our delivery partner couldn’t meet our high standards in this instance. I'm sorry for the experience you had. I'm working with the local delivery station on a full investigation for the experience you had. While I can't share any details, I can assure you that we take these matters very seriously and that this matter has been addressed internally and appropriately.

Also for Mr. Mop 360 Rotating Magic Microfiber Spin Mop Refill for Floor Cleaning, I have initiated a refund for ₹349.00 and the amount will be credited to your original payment method.

We appreciate your understanding regarding this matter, and hope you have a great day.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Subham
Amazon.in

 

[Parminderjit Singh]

Prestige PGMFB 800 Watt Grill Sandwich Toaster with Fixed Grill Plates, Black

Today just received my ordered product & just like others it was just the oroginal packaging no other layer/amazon wrapping on top of it, is this their SOP now, also how you we contact CC via call?

 

[iDJ]

Ordered a tshirt from Amazon. Saw the reviews were poor. It was a COD order. So refused to take the package as asked by Amazon customer service. It is showing delivered on Amazon's website. I think the delivery guy kept the product for himself as the package was transparent. He might have liked it. I am even getting the option to replace or returned.

 

[Prithi Deb]

Ordered a tshirt from Amazon. Saw the reviews were poor. It was a COD order. So refused to take the package as asked by Amazon customer service. It is showing delivered on Amazon's website. I think the delivery guy kept the product for himself as the package was transparent. He might have liked it. I am even getting the option to replace or returned.

Return it.

 

[Kmr]

Ordered a tshirt from Amazon. Saw the reviews were poor. It was a COD order. So refused to take the package as asked by Amazon customer service. It is showing delivered on Amazon's website. I think the delivery guy kept the product for himself as the package was transparent. He might have liked it. I am even getting the option to replace or returned.

Which courier?

 

[honey95]

i had a bad experience with amazon delivery once i got 2 fake t-shirts products with different colour. I place return, the delivery guy told product order is not match, i can't take it return before you need to talk amazon customer care to tell confirm return without verification. I called customer care, they said the after 4 days, we will reply you over this issue with investigation.

I called multiple times as they said different reason, this issue is not due to different department, after once i got call with right department, thy accepted my return but once next day delivery boy picked order with both t-shirts,

On return statue, i was informed only one refund issue and other was un-return. it was disappointed with amazon is doing these things with deliveries.

 

[iDJ]

Which courier?

The one where salaries are paid highest among it's peers.

 

[Kmr]

The one where salaries are paid highest among it's peers.

B D ?