Some users of Battlegrounds Mobile India face login errors, Krafton investigating issue

Battlegrounds Mobile India (BGMI) players are unable to log in to the popular battle royale game, with issues first reported late on Wednesday, December 29. The development was first reported by NDTV Gadgets360. Developer Krafton has acknowledged that some users are experiencing a “login failed” error and is working on resolving the issue. However, the issue could be affecting only a small group of BGMI users, and Krafton is yet to reveal the cause of the issue or confirm that it has resolved the login error.

Krafton stated in a post on the game’s website that it had identified some login issues experienced by some players since 9:00 pm IST on Wednesday. Users reportedly saw an error message that states “Server authentication error. Login failed.” Users have also commented on the latest post on the BGMI Facebook page with screenshots of the failure to log in to the game.

Krafton’s post was later updated at 12:05 am on Thursday to inform users that Krafton was still investigating the log in issue. “We are continuously trying to find the cause of the issue, but taking time. We will promptly get back to you with a notice once the cause has been found or fixed” the publisher stated.

BGMI gamers weren’t the only ones affected by downtime, as popular battle royale game Fortnite went down on Wednesday night. The game was unavailable starting at around 8:30pm IST, and gamers were unable to open the game due to unresponsive servers. Developer Epic Games finally announced that the game was back online at 5:20am today.