Prithi Deb
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- 17 Apr 2019
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Hello everyone!
I have been using Jio AirFiber for the last 3 weeks. And here are my impressions and experiences.
Booking:
I applied for the connection on 6th December. I didn't pay the ₹100. After entering the address when it asked me to pay the amount, instead of paying, I clicked the "Know More" option. The next day (7th December), I got a call from representative and he asked for the address. After a couple of hours they visited my house. After they arrived, they checked the network quality using the "NetVelocity" app. After that they completed the KYC and asked me to complete the payment.
Plan:
I opted for the ₹599 - 30 mbps - 6 months plan. Including the installation charge of ₹1000, it costed me ₹5240.90. While payment, I opted for 6 Months EMI through credit card. After interest, it's costing me ₹914.57 per month. After the 6 months period, it will cost ₹706.82.
Installation:
Same day during the evening I got an SMS that the installation has been scheduled for the next day at 3:00PM. They next day (8th December), I got call from the installation guys at 11:00AM itself. And they arrived at around 01:30AM. The installation took around 4 hours due a delay from Jio's end, due to which it was taking time for activation. After the successful activation, they gave a tutorial on how to use the Set Top Box.
Speed:
The speeds have been really good. I am getting what was promised. Unlike fixed broadband, there's a delay in speed capping. When you start a speed test or start a download, the speed is uncapped for a few seconds. After that it gets capped to 30 mbps. Due to this, while streaming you always get more than 30 mbps.
I was worried if 30 mbps will be enough to consume content on other devices while someone's watching Live TV. But I faced zero issue. No slowdowns.
Set Top Box:
The Android Set-Top Box is really good. Very snappy and lag-free. After using it, when I went back to Fire TV Stick, it felt super slow and unusable. Navigation through voice control is amazing. Initially, I was really worried if my parents will be able to navigate through the UI and tune it to what they want to watch. But they got familiar to it very easily within just a couple of days. They use the voice control to find what they want to watch. My father likes to watch documentary. Earlier he used to switch through the channels and look for what to watch. But now he uses Discovery+, Hotstar and Docubay to watch what he wants.
There are some issues. The volume buttons on the remote suddenly stops working. To make it work, one has to press the OK button to trigger the UI and then use the volume button. Also, sometimes the JioStore refuses to open.
Downtime:
I haven't faced any downtime as such. But during my usage maybe 2 or 3 times the internet stopped and the red light started blinking in the router. But it got fixed within 30 second every time. So no issue. Maybe the router has been configured to restart once every now and then.
Some random issues:
I experienced maybe 3 or 4 times. During evening, YouTube and some other random website becomes super slow. It stays slow for around 30 minutes to 1 hour. Connecting to the VPN fixes this issue. I haven't faced this issue from last week.
I am unable to use the JioFixed Voice number. When I try to login through Jio Voice app, it says that I am not using Jio network.
VPN:
I saw many people saying that it doesn't support VPN. This is not true. VPN works fine. I use ProtonVPN. I have also tested Cloudfare 1.1.1.1.
Data Usage:
This much data has been used so far in current billing cycle (from 11th December). Includes 3-4 hours of Live TV viewing daily.
There was no heavy usage this month from my side. Will have to see another 2-3 months to get a better idea. Earlier during heavy usage it usually goes above 1TB. Now even Live TV is included. Let's see if 1000 GB is enough.
Conclusion:
I think I wrote everything I wanted to say. If I remember something, then I'll edit the post.
So, overall I can say that I am happy with Jio AirFiber so far. I was really worried while taking the connection due to all the negative review. Hopefully this experience continues.
Do ask if there's any questions.
I have been using Jio AirFiber for the last 3 weeks. And here are my impressions and experiences.
Booking:
I applied for the connection on 6th December. I didn't pay the ₹100. After entering the address when it asked me to pay the amount, instead of paying, I clicked the "Know More" option. The next day (7th December), I got a call from representative and he asked for the address. After a couple of hours they visited my house. After they arrived, they checked the network quality using the "NetVelocity" app. After that they completed the KYC and asked me to complete the payment.
Plan:
I opted for the ₹599 - 30 mbps - 6 months plan. Including the installation charge of ₹1000, it costed me ₹5240.90. While payment, I opted for 6 Months EMI through credit card. After interest, it's costing me ₹914.57 per month. After the 6 months period, it will cost ₹706.82.
Installation:
Same day during the evening I got an SMS that the installation has been scheduled for the next day at 3:00PM. They next day (8th December), I got call from the installation guys at 11:00AM itself. And they arrived at around 01:30AM. The installation took around 4 hours due a delay from Jio's end, due to which it was taking time for activation. After the successful activation, they gave a tutorial on how to use the Set Top Box.
Speed:
The speeds have been really good. I am getting what was promised. Unlike fixed broadband, there's a delay in speed capping. When you start a speed test or start a download, the speed is uncapped for a few seconds. After that it gets capped to 30 mbps. Due to this, while streaming you always get more than 30 mbps.
I was worried if 30 mbps will be enough to consume content on other devices while someone's watching Live TV. But I faced zero issue. No slowdowns.
Set Top Box:
The Android Set-Top Box is really good. Very snappy and lag-free. After using it, when I went back to Fire TV Stick, it felt super slow and unusable. Navigation through voice control is amazing. Initially, I was really worried if my parents will be able to navigate through the UI and tune it to what they want to watch. But they got familiar to it very easily within just a couple of days. They use the voice control to find what they want to watch. My father likes to watch documentary. Earlier he used to switch through the channels and look for what to watch. But now he uses Discovery+, Hotstar and Docubay to watch what he wants.
There are some issues. The volume buttons on the remote suddenly stops working. To make it work, one has to press the OK button to trigger the UI and then use the volume button. Also, sometimes the JioStore refuses to open.
Downtime:
I haven't faced any downtime as such. But during my usage maybe 2 or 3 times the internet stopped and the red light started blinking in the router. But it got fixed within 30 second every time. So no issue. Maybe the router has been configured to restart once every now and then.
Some random issues:
I experienced maybe 3 or 4 times. During evening, YouTube and some other random website becomes super slow. It stays slow for around 30 minutes to 1 hour. Connecting to the VPN fixes this issue. I haven't faced this issue from last week.
I am unable to use the JioFixed Voice number. When I try to login through Jio Voice app, it says that I am not using Jio network.
VPN:
I saw many people saying that it doesn't support VPN. This is not true. VPN works fine. I use ProtonVPN. I have also tested Cloudfare 1.1.1.1.
Data Usage:
This much data has been used so far in current billing cycle (from 11th December). Includes 3-4 hours of Live TV viewing daily.
There was no heavy usage this month from my side. Will have to see another 2-3 months to get a better idea. Earlier during heavy usage it usually goes above 1TB. Now even Live TV is included. Let's see if 1000 GB is enough.
Conclusion:
I think I wrote everything I wanted to say. If I remember something, then I'll edit the post.
So, overall I can say that I am happy with Jio AirFiber so far. I was really worried while taking the connection due to all the negative review. Hopefully this experience continues.
Do ask if there's any questions.
