I'm using Jio air fiber since last 3 months and I'm frustrated with their services.
For 2 months I hardly able to use internet and TV set top box.
I had raised multiple tickets but their engineers couldn't able to fix the issues. They spent hours at my home but no luck.
After 2 months they replaced router with new one with latest firmware. It fixed most of the issues but I'm still facing issue with the speed and reliability. Net is down for hours everyday. So I took backup local ISP internet.
Even VPN also still not working on Jio. I'm using Cisco VPN because my company is using it.
I recommend new customers if they plan to install Jio air fiber is to first atleast thorough test for 1 day before paying and committing and plan.
I'm now stuck to use their pathetic services as I paid for 12 months plan. And they are not refunding even for remaining 9 months.
Not expected this kind of services from Jio.