My experience with BSNL 4G after porting from Jio

[Rakesh M U]

After six-nine months, most of the people will shift to BSNL as 499 is out of budget for common person for 28 days.

BSNL service is exactly as cheap as their plans!!

 

[TheAndroidFreak]

BSNL service is exactly as cheap as their plans!!

I am hoping for good service after deployment of band 28 LTE at 300K locations.

 

[TheCapedCrusader]

Airtel 2g is very good.
Airtel 4g/5g indoor issue, but will get 350+mbps speed when it connects to 5g at a very specific part of my home.
4g also network issue, but compared to all other operators its more reliable. Yesterday I just raised network complaint and immediately RSSI got increased and started connecting to 900MHz frequency within a minute and signal bar increased from 1 to 3 bars. Not sure it's temporary or permanent fix, since my ticket is open and assigned to an agent, being a black customer.

BSNL I had much hopes because of 700Mhz frequency for indoor. But it didn't work well as tower itself is too far or worst optimization. Need to check on 5G, but again the bandwidth which is allocated is not sufficient to serve large traffic and high speed, so no hopes.

Near my home VI store is present, hopefully if that also gives issue, they might resolve the complaint promptly.

Any improvements in airtel 4G after complaining ? Since you are airtel black customer

 

[React]

Any improvements in airtel 4G after complaining ? Since you are airtel black customer

Ping time reduced a bit & latching more on 900MHz instead of toggling frequently

 

[TheAndroidFreak]

Ping time reduced a bit & latching more on 900MHz instead of toggling frequently

Battery life improved?

 

[React]

Battery life improved?

No.. bcz of BSNL keeps going on emergency

 

[TheCapedCrusader]

Ping time reduced a bit & latching more on 900MHz instead of toggling frequently

What I observed is they have powered down B40 2300Mhz severely, standing near the site only gives meaning full rsrp. And switching off Band 1 2100Mhz frequently to save power bills. 4G runs virtually on just B3 in my place and observing same trend in most of the places in my district. Seems they are powering down 4G bands and allocating that emf power budget to boost n78 5G signals. n78 rsrp is -80dbm but 900Mhz 4G rsrp is -100dbm in same location.

So they will not care about 4G complaints any more and they completely de-prioritised 4G user experience. Complaining to them is useless. They don't even have enough field staffs to audit these things.

 

[React]

Im happy to announce that my 90 days port out lockin will be completing today from BSNL.

Feeling like releasing from Jail.

 

[React]

Final review after using the BSNL network for 90+ days.

1. BSNL is still ~5-7 years behind the competitors.
2. BSNL offices are looking like a ghost houses without proper maintainance and old generation employees.
3. Service requests gets closed automatically, without even bothering to call the customer.
4. Customer care just provide solutions to insert SIM in primary slots, restart phone etc.
5. Speed is comparatively slower than any other 4g network with highest ping time.
6. Network is not optimized and keeps switching the barriers 2g/3g/4g
7. There is no carrier aggregation to serve 4g with multiple frequency bands.
8. VoLTE not activated by default and calling issues atleast 90% of the time if traveling
9. Google maps goes out of network
10. No ESIM support yet
11. Sometimes Call connects to wrong people.
12. OTP never comes ontime
13. Can't rely on network for making payments and need to keep cash for emergency always.
14. Network coverage is not so great and in most of the roads, atleast10dbm lesser signal than its competitors.


Just port out request sent to VI network. Will review once VI is fully active.

 

[Azhar888]

Final review after using the BSNL network for 90+ days.

1. BSNL is still ~5-7 years behind the competitors.
2. BSNL offices are looking like a ghost houses without proper maintainance and old generation employees.
3. Service requests gets closed automatically, without even bothering to call the customer.
4. Customer care just provide solutions to insert SIM in primary slots, restart phone etc.
5. Speed is comparatively slower than any other 4g network with highest ping time.
6. Network is not optimized and keeps switching the barriers 2g/3g/4g
7. There is no carrier aggregation to serve 4g with multiple frequency bands.
8. VoLTE not activated by default and calling issues atleast 90% of the time if traveling
9. Google maps goes out of network
10. No ESIM support yet
11. Sometimes Call connects to wrong people.
12. OTP never comes ontime
13. Can't rely on network for making payments and need to keep cash for emergency always.
14. Network coverage is not so great and in most of the roads, atleast10dbm lesser signal than its competitors.


Just port out request sent to VI network. Will review once VI is fully active.

Please share your review of Vi network.. recently they launched 4g service in my area..

With regards to BSNL, it is worst here...no 4g signal during power cut, feels like no battery installed in the tower and bsnl offices are truly like ghost houses..during rain you will find water dripping here and there.. recently I went to bsnl office for porting in but when I asked for 5g ready sim they said out of stock ..so I changed my decision and ported to Jio