MTNL services severely affected in Mumbai

MTNL Mumbai’s website also crashed intermittently before coming back. As of 3 AM this morning, the website has crashed again with MTNL services in Mumbai reportedly still affected.

By Basil Kannagi Arasu

February 13, 2021 at 3:38 am

1 minute read

3 comments

State owned Mahanagar Telephone Nigam Limited (MTNL) services in Mumbai telecom circle have been severely affected since yesterday evening according to multiple MTNL Mumbai users on Twitter and other social media forums.

The complaints on Twitter mainly focused on ADSL and FTTH services crashing from MTNL Mumbai side casing inconvenience to those working from home and others indulged in online learning. MTNL Mumbai’s website also crashed intermittently before coming back. As of 3 AM this morning, the website has crashed again with MTNL services in Mumbai reportedly still affected.

“MTNL Mumbai is down in entire Mumbai and Thane since 5pm. FTTH, ADSL and VDSL. Absolute state of shambles right now,” said d5aqoep, an MTNL Mumbai user. He added “Down again at 2.50 am. I had some important work to complete.. 😒 Even their main site MTNLMumbai.in is not opening. They should just close down their entire operations if they cannot even manage their main server uptime.”

Here’s what MTNL users said on Twitter,

@MTNLMbiOfficial @MTNLOfficial @CMD_MTNL @CETTM_MTNL I Have DM you for quick fix of my Landline.
— Darshak Shah (@Dar7hak) February 12, 2021

The worst internet service provider in mumbai @MTNLOfficial @MTNLMbiOfficial @CMD_MTNL @CETTM_MTNL @mtnl #mumbai #nointernet #fibercut @DoT_India
— M͎a͎t͎h͎e͎w͎s͎🇮🇳 (@mathewy) February 12, 2021

@MTNLOfficial High speed FTTH services of MTNL Mumbai is down since today evening. Persons doing WFH and students having online classes and examinations are heavily affected. Please do something very urgently.
— Kaushik Chatterjee (@_Kaushik_C) February 12, 2021

@MTNLMbiOfficial my MTNL net connection has not been working fine from the last few days. Now from the last two hours it has stopped working. I have lodged a complaint and DM'd you the details. Can you pls check and help asap? This is urgent.
— Rustoo (@Rustoo) February 12, 2021

https://twitter.com/inarkarsiddhes1/status/1360235159316959233

@MTNLMbiOfficial @mtnl mumbai Borivali West net isn't connecting from the past 2 hrs.
ADSL light is on but shows as no internet in any of the devices.
MTNL Mumbai website is down as well.
— Siddhesh Shirwadkar (@PrimeOneSid) February 12, 2021

MTNL is down. The selfCare site and the broadband also. How are we supposed to work @MTNLOfficial @MTNLMbiOfficial
— Devendra Walanj (@dev_amd) February 12, 2021

https://twitter.com/iampriyajoshi/status/1360220122288300036

Same here in parle
— bang_man75 (@kedarbaing) February 12, 2021

@MTNLMbiOfficial @CMD_MTNL @MTNLOfficial
Internet is down since evening. Was told there is a problem at Prabhadevi server. How much time will it take to restore connection? I need to use the net. Doesn't MTNL have backup servers?
— Mirized Kapadia (@mirized) February 12, 2021

@MTNLMbiOfficial
Is MTNL Mumbai Internet Services including Broad Band down since past 1 hr or so? MTNL complaint lines are not responding. MTNL web for complaints also not responding.
— Ripu_Mardanan (@lsk2007) February 12, 2021

@MTNLMbiOfficial @MTNLOfficial MTNL broadband not working, all modes to reach – 198, 1504 etc. Blocked. Selfcare portal also down?
— CA Chirag Gala (@cachiraggala) February 12, 2021

#mtnlmumbai could you send an update as to why broadband has been down for 4 hrs
— Joel (@joey9504) February 12, 2021

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Basil Kannagi Arasu

News Reporter

1659 articles published

Basil keeps an eye on the latest happenings in the Telecom sector. You can find him streaming the Premier League, which he started watching in 2013, in his free time.