- 20 Feb 2017
- Reaction score
Sent an email to that address and someone called from Jio management office. They asked for 1 day time and ensured will get back. Nothing happened.Forget everything. All the customer service team including nodal and appellate authority are just worthless for almost every operator. If one faces problem he should first complaint to normal customer service then if doesn't get satisfactory results then strait away should mail to CEO level like the email id I had mentioned above. If after complaining to CEO level he doesn't get resolution then he might thought of porting out. You should complaint to the above mentioned email id and see what happens. He was the previous managing director of Jio and apart from solving my network problems he helped me in closing one of my jio number which after repeated complaints to customer service was still not closed even after 3 yrs.