tusharTugnait
Member
- Joined
- 18 Jul 2022
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Do not use foul language
Reliance Jio technicians and sellers are such b******t people. I don't know if you guys will understand this but I'll try my best to show how the "Big and Trustworthy" Reliance Jio handle their purchases and eventually make a fool of their customer.
I booked a Jio Fiber connection from the jio website on my number on Friday and just in 1 hour I got a call from a seller saying they will come and book the connection. They came, booked a plan, took money from me and told me it's booked but the installation will be done in the evening. I said okay "I trust Jio" (biggest mistake ever).
No one came in the evening, not even a call from a technician or jio customer support. Then I suddenly got a message that the installation process has been put on hold by me myself which of course hadn't happened. But okay, next day, Saturday I called up the jio customer support and they said they'll look into it and rescheduled my installation for that evening only. No one came yet again...
Then for a change I tried to get in contact with the seller who booked my connection. Guess what someone else picked up and said the guy who booked my connection was hospitalized. I thought that was sad.... Just see what happens later on.
I called the customer support again on Sunday morning and they said "Sorry, we will reschedule". I said okay but register a complaint as well. It's Monday now, no one came AGAIN! Now I got irritated and called the seller again and again someone else picked up and said he was still hospitalized, he can't talk right now. I smelled something fishy. I called the same number with another mobile and this time that guy who booked my connection picked up. I said "I want a connection", he said "Sure tell me which plan and your address". I was like wt*! Then I told him I was the same guy who was just told that you were hospitalized!! After some irritated talks and more promises from him, I called the customer support again and guess what they "rescheduled" it. I am so F****NG DONE WITH JIO.
I booked a Jio Fiber connection from the jio website on my number on Friday and just in 1 hour I got a call from a seller saying they will come and book the connection. They came, booked a plan, took money from me and told me it's booked but the installation will be done in the evening. I said okay "I trust Jio" (biggest mistake ever).
No one came in the evening, not even a call from a technician or jio customer support. Then I suddenly got a message that the installation process has been put on hold by me myself which of course hadn't happened. But okay, next day, Saturday I called up the jio customer support and they said they'll look into it and rescheduled my installation for that evening only. No one came yet again...
Then for a change I tried to get in contact with the seller who booked my connection. Guess what someone else picked up and said the guy who booked my connection was hospitalized. I thought that was sad.... Just see what happens later on.
I called the customer support again on Sunday morning and they said "Sorry, we will reschedule". I said okay but register a complaint as well. It's Monday now, no one came AGAIN! Now I got irritated and called the seller again and again someone else picked up and said he was still hospitalized, he can't talk right now. I smelled something fishy. I called the same number with another mobile and this time that guy who booked my connection picked up. I said "I want a connection", he said "Sure tell me which plan and your address". I was like wt*! Then I told him I was the same guy who was just told that you were hospitalized!! After some irritated talks and more promises from him, I called the customer support again and guess what they "rescheduled" it. I am so F****NG DONE WITH JIO.
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