Discussion Share your JioMart experiences here

[Siva]

Hey Guys,

I have placed a couple of orders on JioMart yesterday and wanted to share the overall experience. As of now, there is no official app to place orders, so I used the website. Registration was with a mobile number. Placing the order was smooth and there were multiple payment options as well. I couldn't find a few items that I was searching for though. It seemed like the product catalog is incomplete. However, I found that the prices were reasonable with free shipping too. Post the order placement, I have promptly received an SMS and email with confirmation. As of now, the delivery is showing 30-Jun-2020 and they also displayed a warning saying it could further be delayed.

I have noticed that one of the items in each of my orders is showing the quantity and price as 0 when I check in the order history. I'm not sure what is that about. I tried contacting the @JioMart_Support handle on Twitter to understand what it is and I didn't receive any response yet.

Below are the order screenshots.

Have you guys placed any orders on JioMart yet? What's your take on it? Share your experiences here.

Cheers!

 

[Mayur]

I was Registered via Whatsapp Link but unfortunately
Limited items Listed 1 month Ago So Deny For puarchesing.

 

[Msingh]

I have tried but lot of items were not available so dropped the idea of buying but will try again once they are fully stocked.

 

[Bapun]

I have read several incidents of items missing during delivery and then lot's of hassle to get balance amount refund. Hope your experience will be better @Siva bro.

I was Registered via Whatsapp Link but unfortunately
Limited items Listed 1 month Ago So Deny For puarchesing.

Yes bro, lot's of items unavailable. I think it varies according to your city's Reliance Smart/Fresh stock.

 

[Rishithulyan]

i ordered twice during the past 1 week, really good experience. got the items for reasonable price. recommended

 

[Siva]

Ok. The first order was cancelled as both the items were out of stock and in the second order they delivered just 3 out of 11 items. I got the refund promptly though. Looks like a half baked service as of now. That is probably why they say it's in beta!?

 

[Bapun]

Ok. The first order was cancelled as both the items were out of stock and in the second order they delivered just 3 out of 11 items.

See i said you.

I have read several incidents of items missing during delivery and then lot's of hassle to get balance amount refund. Hope your experience will be better @Siva bro.

Items missing during delivery is the most common issue with JioMart. It seems they don't update their website with actual product stock according to pin codes.

 

[thisisjagan]

Ok. The first order was cancelled as both the items were out of stock and in the second order they delivered just 3 out of 11 items. I got the refund promptly though. Looks like a half baked service as of now. That is probably why they say it's in beta!?

How long does the refund take bro. Also where are they refunding.

 

[Siva]

How long does the refund take bro. Also where are they refunding.

It didn't take long after the cancelation bro, hardly a day. They have refunded to the original payment mode, in this case to the bank account via PhonePe.

 

[Ashok Varma]

Better to order in COD basis. They reduce the bill amount during delivery for missing/out of stock items.