Vi partners with Anritsu to enhance VoLTE experience in India

Vi has deployed Anritsu's cloud-first applications, including the eoMind anomaly detection, in its Open Universal Hybrid Cloud.

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By Sumit Roy

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Vodafone Idea (Vi)

Telecom service provider Vodafone Idea (Vi) has partnered with Anritsu to deliver end-to-end enhanced VoLTE calling experience to its customers in India. “Maintaining a high-quality voice service is vital to ensure excellent customer experience. Keeping this in mind, Vi has implemented a VoLTE monitoring solution of Anritsu,” said Vi in a statement.

According to the company, Anritsu’s VoLTE monitoring solution will enable better VoLTE service with faster call connectivity and clear voice calls, improved efficiency with prompt detection and demarcation of VoLTE service issues, enhanced understanding of VoLTE service insights, and prioritize resolution of issues based subscriber impact and severity.

“Real-time anomaly detection across our VoLTE services allows us to proactively detect, isolate, and diagnose customer-impacting issues. The solution is widely adopted by our Operations team and significantly improved VoLTE experience of our customers. Partnering with Anritsu has delivered exceptional benefits to our subscribers, and we will extend the successful approach to enhance other services like International Roaming.”

said Jagbir Singh, Chief Technology Officer of Vi

“Anritsu is delighted to partner with VIL to improve the VoLTE network and service experience. Our market-leading ML-based solution leverages closed-loop automation and provides end-to-end VoLTE visualization, aligning to VIL’s business objectives. Collaborating closely with Anritsu, VIL offers best-in-class VOLTE services. We look forward to our continued partnership with VIL and supporting their commitment to delivering superior experience to their subscribers as they move to 5G.”

said Ralf Iding, CEO of Anritsu Service Assurance

Vi claims that it has reduced the mean time by 30 percent to resolve the issues by using Anritsu’s patented anomaly detection technology on VoLTE. Further, these issues are spotted in real-time, which is crucial for VoLTE user experience. The root causes of the issues are isolated and sent to the appropriate team to resolve them.

Vi’s Open Universal Hybrid Cloud has deployed the full suite of Anritsu’s cloud-first applications, including the eoMind anomaly detection. The company says this has contributed to considerable reductions in capex (capital expenditure), opex (operational expenditure), resources, and automation costs.

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Sumit Roy

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Sumit is the Editor-in-chief at OnlyTech. He loves to cover news about Windows PCs, Android, Smart Devices, and more. You can always find him experimenting with electronic devices when not in front of a computer.

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Considering the fact that they have the most amount of liberalised 4G ready spectrum among all operators currently, it's a shame if they can't handle the increased data traffic when an operator like Jio is handling it better with limited spectrum. This only implies that Vodafone Idea is reducing the number of towers to save on the cash outflow, no matter how much they advertise about adding MIMO towers. They will add towers only in Metro cities where they get return on investment, smaller cities and rural areas will face severe congestion on Vodafone Idea network.

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yesterday the Network of Vodafone,Idea & Airtel was horribly down. From morning to afternoon there wasn't any network of Airtel & Idea, but on Vodafone it was slow. so I used JIO's 2GB daily data that time. after 5pm the network became normal so started using Voda and my 3GB daily data expired at 6:18pm. but the files I put on downloading continued!

View image at the forums

Then I thought what if my main ac balance was deducting, but checked that main bl is zero. Then how come my Vodafone SIM giving me free data at 2-3mB/s?!!

View image at the forums

well.. I used ~24GB DATA by Vodafone from 6:18pm to 8:45pm!! at 8:45pm my mother made a call so I had to stop, then at 9:20pm I tried again, but the speed slowed down to 12-18kB/s.

(I gave my Hotspot password to 3 neighbor friends last month, so that they can also use some of my 7.4GB daily data. But there were few days when they used so many data that at evening I coundn't use the internet. I don't know if it's miracle or not but I think for giving away free wifi for a month I got this free data! #just_my_thoughts)

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