Seeking Help Refund on Jio Fiber cancellation

[Velmuruganj]

I am currently using Jio Fiber Postpaid, and my billing cycle is on the 25th of each month. I am planning to switch to Airtel as I get a 25% discount with an Airtel Axis card and am also interested in checking out IPTV. If I cancel my Jio Fiber subscription now, I still have 20 days left in the plan. Will I get a refund for the unused days?

 

[Bapun]

If I cancel my Jio Fiber subscription now, I still have 20 days left in the plan. Will I get a refund for the unused days?

JioFiber plan payment has no refund on connection cancelation.

Either utilize it for 20 days or they will be forfeited on connection cancelation.

 

[JackYU]

I'm disconnecting my JioFiber 999 prepaid plan bought over 3 years ago. Am i eligible for any security deposit refund?? Kindly help if anyone knows as I don't remember what the exact terms and conditions were when buying.

 

[Bapun]

I'm disconnecting my JioFiber 999 prepaid plan bought over 3 years ago. Am i eligible for any security deposit refund?? Kindly help if anyone knows as I don't remember what the exact terms and conditions were when buying.

Yes bro. JioFiber prepaid connections are eligible for security refunds on both the ONT (router) and STB (Rs. 500 for router + Rs. 1000 for STB).

It is also among the reasons they no longer offer prepaid JioFiber connections.

Before applying for disconnection, open your MyJio app -> JioFiber prepaid account -> Three dots (more option) -> Settings -> Service settings -> Security deposit. There, you can download your payment invoice, which will also work as a security deposit proof.

Once your connection is disconnected and devices are picked up, you can claim your refundable amount here: Jio E Refund - Claim refundable amounts

 

[JackYU]

Yes bro. JioFiber prepaid connections are eligible for security refunds on both the ONT (router) and STB (Rs. 500 for router + Rs. 1000 for STB).

It is also among the reasons they no longer offer prepaid JioFiber connections.

Before applying for disconnection, open your MyJio app -> JioFiber prepaid account -> Three dots (more option) -> Settings -> Service settings -> Security deposit. There, you can download your payment invoice, which will also work as a security deposit proof.

Once your connection is disconnected and devices are picked up, you can claim your refundable amount here: Jio E Refund - Claim refundable amounts

Thank you bro and in the link provided do I select the first option or third option?

 

[Bapun]

Thank you bro and in the link provided do I select the first option or third option?

First option if opting for complete disconnection, third/last option if opting for only STB disconnection and keeping the internet connection.