BSNL loses 2 crore subscribers in 2014-15

[Sarkar]

According to an official in the DoT, BSNL lost about 1.78 crore wireless and over 20 lakh wireline subscribers

BSNL was not able to match the aggressive marketing of services by private telecom operators. Photo: Hemant Mishra/Mint


New Delhi: State-run BSNL lost about 2 crore subscribers in the last financial year as the telco could not match aggressive marketing by private operators besides persisting issues related to coverage and quality of its services.

According to an official in the Department of Telecom, BSNL lost about 1.78 crore wireless and over 20 lakh wireline subscribers between March 2014 and March 2015. Stating the reasons responsible for the loss of wireless subscribers, the official said BSNL was not able to match the aggressive marketing of services by private telecom operators.

Also, the official added that due to the PSU’s inability to invest in upgradation of its network during the period 2008-2012, there were issues related to mobile network coverage, capacity and quality of service. “The reasons for decline in wireline subscriber base include the general decline in demand for fixed lines telephone on account of shift to mobile services,” he said.

At the end of May 2015, the wireless subscriber base of BSNL stood at 7.76 crore with a market share of 7.96%. The wireline base stood at 1.60 crore with a market share of 61.07%. The company, however, is taking various steps to increase its subscriber base and revenue through investments in network and improve quality of service.

As a part of its phase 7 project, the company will be investing Rs 4,804.77 crore in network augmentation which will result in addition of 14,421 2G sites and 10,605 3G sites across the country.

Apart from that, BSNL has taken a number of initiatives to attract customers which include unlimited free night calls from landline, free incoming calls on roaming and a host of different special plans.

BSNL loses 2 crore subscribers in 2014-15 - Livemint

 

[Sarkar]

Govt should shut down BSNL and MTNL in all area except remote areas of the country instead of spending money on it :dodgy

 

[Vicky]

2 cores subscribers:skd

 

[shawl_who]

Govt should shut down BSNL and MTNL in all area except remote areas of the country instead of spending money on it :dodgy

:no:no bro.

I m using MTNL broadband only.

Its d only broadband, which gives me unlimited download. hya

All other broadband providers, have this silly FUP ( fair use pay) thing, in which speed reduces after say 10-20 gb download. :damn

 

[Sarkar]

2 cores subscribers:skd

There are many issues with BSNL. I can give you example what happens here. You cannot buy BSNL Sim as easy as a private operator's Sim, you have to go their office. And BSNL employees don't care about it. They simply play cards in their air-condition office from 11 am to 3 pm. If you still ask for SIM they will reply rudely that No SIM card available last few months :angry

Actually they are busy with enjoying their life without doing anything in Office. And after office they enjoy Huge Housing Complex facility(with children park, Huge sports ground) which Govt has provided to them with their family for rest of the time. Waste of Public Tax payers Money :angry

And last of all, most of the time No Signal in Mobile phone :wall also they take very long time to fix your landline/broadband issue and if they come to fix your landline they behave as if you have done a big mistake by calling them, you should fix it yourself. :angry

 

[Sarkar]

:no:no bro.

I m using MTNL broadband only.

Its d only broadband, which gives me unlimited download. hya

All other broadband providers, have this silly FUP ( fair use pay) thing, in which speed reduces after say 10-20 gb download. :damn

It may happen in your place but here all local operators give unlimited download, no FUP like restriction and their speed is also good. You will get exactly same speed(both upload and download) what you have paid.

 

[Vicky]

There are many issues with BSNL. I can give you example what happens here. You cannot buy BSNL Sim as easy as a private operator's Sim, you have to go their office. And BSNL employees don't care about it. They simply play cards in their air-condition office from 11 am to 3 pm. If you still ask for SIM they will reply rudely that No SIM card available last few months :angry

Bro i think bsnl employees provide fake details:-/,bro if u want i will send the bsnl complaint resolve email id :k

It may happen in your place but here all local operators give unlimited download, no FUP like restriction and their speed is also good. You will get exactly same speed(both upload and download) what you have paid.

yeah bro here also fup issue:'(

 

[omparkash sharma]

BSNL Internet costly

 

[Sarkar]

Bro i think bsnl employees provide fake details:-/,bro if u want i will send the bsnl complaint resolve email id :k

I know they are lying but they do it so that they don't have to do any work. And this is their attitude towards their customer. They know they have Sarkari Naukri(Govt Job) so settled upto 60 years and there wouldn't be any job cut bcoz of loss of company, they will get their salary anyway at the end of the month whether they do work or not.

Thanks but I am one of those 2 crore subscribers, just switched to Voda few months earlier and broadband connection from BSNL to local provider :s

 

[Vicky]

Thanks but I am one of those 2 crore subscribers, just switched to Voda few months earlier and broadband connection from BSNL to local provider :s

bro i also facing many issue in bsnl sim,but i have send the email to complaint resolve head,many times they will resolve my complaint soon:shy