Apple today announced it will launch its online store in India on September 23 offering the company’s wide range of products and direct customer support for the first time across the country. The company stated that the online store will provide the same premium experience as the Apple stores worldwide with the help of online Apple specialists who will provide guidance to users regarding their purchases.
The online store will offer consumers the ability to customize the configuration of any Mac before purchasing. Apple will be providing guidance through online support in English and phone support in Hindi and English. The company said to be providing discounts on accessories and AppleCare+ for students along with providing special prices on Mac and iPad.
We know how important it is for our customers to stay in touch with those they love and the world around them. We can’t wait to connect with our customers and expand support in India with the Apple Store online on September 23! 🇮🇳https://t.co/UjR31jzEaY— Tim Cook (@tim_cook) September 18, 2020
“We’re proud to be expanding in India and want to do all we can to support our customers and their communities. We know our users are relying on technology to stay connected, engage in learning, and tap into their creativity, and by bringing the Apple Store online to India, we are offering our customers the very best of Apple at this important time.” , said Deirdre O’Brien, Apple’s senior vice president of Retail + People in his prepared statement.
The company suggested all the orders on the online store will be shipping with contactless delivery for the benefit of both consumers and staff.