Discussion Reliance JioFiber FTTH Internet Service - Queries & General Discussions

[Sparker0i]

@Bapun bro, @AftabIN bro & @Sparker0i bro & jiofiber users can you please check & confirm ( service fault detected inside home connectivity

No Issues for me

 

[Vicky]

No Issues for me

Thanks bro for the confirmation & I had confirm with one friend, he also getting same in myjio app, may be issue in chennai only

 

[Bapun]

Thanks bro for the confirmation & I had confirm with one friend, he also getting same in myjio app, may be issue in chennai only

Is that friend staying in nearby area as your apartment or away?

 

[Vicky]

Is that friend staying in nearby area as your apartment or away?

Different area bro, may be 40 to 50 km from my place

 

[Digital Mastermind]

Just now received calls from jio team, they told it's same for whole apartment, it's technical glitch in my jio app

@Bapun bro, @AftabIN bro & @Sparker0i bro & jiofiber users can you please check & confirm ( service fault detected inside home connectivity)

Even my uncle is having the same issue in his home town.

Its like every alternate day same error for some time.

 

[AftabIN]

Bro's, anyone getting this error ?

Btw today whole apartment jio fiber is down here, after 2 hours connection resumed, need to fix this error

As usual technician cancel this appointment

It may be due to local fiber cut either from the fat box or your whole local area fiber wire is disturbed. Jio generally have 2-3 backup fiber line from all their main fiber lines thats why they have literally zero down time all over india. So it may be local fault only.

 

[Vicky]

Bro's,
For me yesterday cable cut/outage issue for yesterday morning to till 7pm, now checked they fixed inside home connectivity issues in my jio app, don't it's app issues or connectivity issues, btw past week got update in playstore also

 

[Bapun]

Bro's,
For me yesterday cable cut/outage issue for yesterday morning to till 7pm, now checked they fixed inside home connectivity issues in my jio app, don't it's app issues or connectivity issues, btw past week got update in playstore also

JioFiber engineers have fixed it while working on your area. MyJio app update was just a coincidence.

 

[sgg]

I m.using jio fiber last 6 month.last 5-6 days when I power on my set top.box it does not connect to wifi 5ghz.it takes so many time.in my jio app its also showing connectivity issue what should I do

 

[Anup Tiwari]

We use Jio Fiber's postpaid plan, but we have been making advance payments since the time we got the connection, so I have not understood how it became postpaid.