venky
Member
- Joined
- 20 Feb 2017
- Messages
- 388
- Reaction score
- 547
Yes the support for this card is really bad and ICICI are unable to resolve the problems there, like the guy who came to get my docs for card ask me to enter my Office email address and now I have been receiving everything on my office email address, multiple times I have raised a complaint to them to change it to my personal email address, every one of them says we have done it, but still I have been receiving OTP alerts and everything on my office email address and even their online portal is not letting me update these details
Exactly same here. I'm almost done with contacting support for changing my Email Address and Portal don't allow. Thank god that we don't have a strict Email Policy, else would be screwed. Support communication also needs to be from the registered email ID. I will try to sort out this with the Bommanahalli Guys.
Regardless its Amazon, Flipkart or any, check the support scope before going for Promotional Credit Cards.