Used the card for 2 months and I'm done. The first month I was charged twice for the same product which I didn't know, seriously I stopped checking statements (in more detail) once I got trust with HDFC Credit card that I initially used. Now, this is the second month where I had to buy a TV for my friend on EMI. The order was made initially on Aug 8th and cancelled on the same day (due to his personal reasons). The amount was refunded instantly and again the order was placed after 4 days. Now upon receiving my statement today, could see I was charged twice for the same product, ie 2 EMIs on the same amount running. Called up CC and really worst part is they have a separate department for this card. You really need the luck to get a good agent. The first agent I got connected identified the issue and told that I did the conversion. When asked for the date of the transaction she said its the same date, same time and same amount. When I asked her to double-check, she was trying to be prejudice and put back to the main pool (again press 1, press 2...).
Again after 30 mins got the second agent and she wanted me to check with Flipkart as they did it. She was not able to understand the basic logic. Later to a 3rd agent where she found that the EMI was charged wrongly due to some reason. She then confirmed it and raised a request for cancellation. I was happy with minimum to Max spend on my HDFC card and had run so many EMIs for the last 6 year. There was not even a single instance of mistake even the portal was more clear with transactions.
I have deleted this card from my payment list and won't be using it anymore. I better need peace of mind than cash backs. SERIOUSLY I DON'T TRUST ICICI FOR CREDIT CARDS.