JioFiber: Frequent disconnection

[CarthikNaga]

@ssparikshya

They informed powers are all ok

They checked the cables yesterday. I am was not home so don't know what they have changed

From today morning I am not facing any disconnect issue also.

 

[ssparikshya]

as i said it might be a backend issue

 

[Sayantan]

jio fiber's backend support is useless ... try with another new jio fiber connection from another fat box or move to airtel if available ...

 

[thisisjagan]

I having the same issue... Every day exactly around the same time, around 1 PM IST, All my devices stop working, and my mobile won't even connect to the Wifi. The router will show the green light only. After a few mins, it will be back to normal and all devices will work normally. Within a few mins again, the same repeats.

I raised a request yesterday and they replaced the Router today but it repeated just after they left. So I guess it is the same issue you faced. It is annoying as I get dropped in the middle of calls.

 

[CarthikNaga]

@thisisjagan looks like this issue is specific to Chennai Subscribers.

They have replaced my router, I think 3 to 4 times.

I disconnected and moved to airtel fiber. Better to move on.

 

[thisisjagan]

@thisisjagan looks like this issue is specific to Chennai Subscribers.

They have replaced my router, I think 3 to 4 times.

I disconnected and moved to airtel fiber. Better to move on.

I'm in Banglore bro. I was very happy with the service so far. Suddenly from Dec only seeing this issue.

 

[Dr Amareshwar]

Same issue since 5 days they changed the router nothing helped out
Even ther are not able to understand what’s hpng