i am jio prepaid user. prepaid user too gets pathetic support.
i have 2 jio active sims. one works in jiofi and another in mobile at same location with good speed and network. but wen i use mobile sim in jiofi , i never get attached to network and jiofi page shows "LTE-detached" status.
i have raised complaint 4-5 times in past and spoken to cc/senior and every time i get response on sms after 2-3 days that in my area there is problem of network capacity and same will be worked on soon.
these people are headless who don't bother to understand that i get good network /speed on both the numbers and only problem is my mobile jio sim does not work wen inserted in jiofi.