You can twit to sbi card. I applied Paytm sbi card but i couldn't get sms code it was showing tecnical eror. So I sad that plz close my application, after 3 months i got called from a agent he sad he will apply new application, he applied for me sbi BPCL credit card, without any documents only online progess my card approved only varification with aadhar OTP. This is my second sbi card first sbi simply save card and limit 73000/ rs. That time My cibil score was 781. I think you should twit for help