True. When Jio just came into effect and network was still going on. I raised issue they resolved issue within 7 days in two of my villages. Yeah they must fix this 104 ASAP. Other than this JioPhone users are getting free minutes and One on One recharge that's something remarkable.I didn't recharge my Jio number as I am at home. They called me asking why I didn't charge. What was the mean of charge? I said I recharge online. And I didn't recharge because calls are not properly audible outside my area. I highlighted the areas. They resolved it within 2 days as confirmed by my friends living there.