Hi guys - i did a recharge with Rs 351 again, and got 100GB data, and my previous 44GB data got carried forward with validity of 56 days of the new recharge. So, now I've got total 144GB data and a validity of 56 days.
I just didn't want to risk losing it, so did the same Rs 351 recharge. But how can I be sure that next time even if I do a Rs 48 recharge (for 28 days), my unused data of this 144GB will get carried forward? Usually the narrative is that you need to recharge with "same plan" to be able to carry forward unused data, but again, I am not sure about this.
Customer Care is hopeless. When I emailed them and talked over the phone, they said that the unused data will lapse, and will not get carried forward. Still actually it has got carried forward. So I am not relying on them to give me any correct information. It will just be a hit-and-miss I think. But if any of you have done this earlier, i.e. recharging with a much lower values plan than current plan - does the data get carried forward?
Many thanks for your help, as always. Cheers.