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Seeking Help Airtel fraud paid money no installation done

Kuttusan

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I took airtel fiber connection prepaid and paid money for 3 months for free installation. But after taking no one came for installation of fiber I took the connection on Friday it was supposed to completed on Saturday. How do I get my money back
 

Prithi Deb

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How did you make the payment?
As far as I know, after the installation is done, the technician provides a link which redirects to the Airtel website through which you make the payment.
But I haven't experienced it first hand. Only someone with a Xstream fiber connection can say for sure.
 

Kuttusan

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Online through airtel website connection already registered in Airtel Thanks app
 

Prithi Deb

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Online through airtel website connection already registered in Airtel Thanks app
Then you can rain a complaint through Airtel Thanks app itself.

F7oHpQF.jpg
 

Kuttusan

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I tried that redirected me to call cc when I call no one picking up the call

 

Kiran Reddy

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There might have been delay due to festival holidays, you can track your installation request on Airtel Thanks App as below
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rFUleS0.jpg

 

Kuttusan

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Got an update it's the LCO guys don't provide installation I requested my connection directly from airtel thanks app and paid directly to airtel lco saying they'll only install connection if I pay in cash directly to lco instead of airtel how to get my money back
 

Bapun Raz

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