Seeking Help Regarding My Jio recharge

[Joyanaranha]

Hello guys, I have done my Jio recharge of 608 rs on 30th June 2017 by using Truebalance App. But I not even recieved the recharge. So I asked with True balance to verify, & Truebalance said my all recharges are successful. So also I asked operator reference number and gave to Jio & they said recharge declined and we have not received the payment. Even this also told Truebalance and they are saying all recharges are successful.
Now what I can do guys, please help

 

[Sai Jai]

In what payment mode u used bro to recharge

Banking card or wallet , if wallet means banking or non banking wallet

..

 

[sumitroy]

Bro, if you paid using a debit card then you'll get a refund within 6-10 working days.

 

[Joyanaranha]

Hi, Gobinaath & sumitroy .. thank you so much for replying. I done recharge via debit card via true balance app.

 

[Sai Jai]

Hi, Gobinaath & sumitroy .. thank you so much for replying. I done recharge via debit card via true balance app.

Then contact ur bank bro with recharging successful snap

They may clear ur issue or they may give solution

..

 

[Sarkar]

It's almost 10 days now so if money not credited back to account then File a complaint on bank website with references number which showing on account statement.