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In I/O 2018, Google has announced Google Duplex, a Google Assistant feature which automatically calls on behalf of user to do simple tasks like Reservations, etc.
New York Times reported that 25% of the times it was actually a human who answered the call instead of an AI bot. While about 15% of Google Duplex phone calls are answered by an A.I. but then have a human intervene to take over due to various reasons. In fact, all Duplex calls are monitored by real humans
Google Duplex calls are sometimes made by real humans
New York Times reported that 25% of the times it was actually a human who answered the call instead of an AI bot. While about 15% of Google Duplex phone calls are answered by an A.I. but then have a human intervene to take over due to various reasons. In fact, all Duplex calls are monitored by real humans
Google Duplex calls are sometimes made by real humans
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