Seeking Help Jio AirFiber billing cheat

[Azhar888]

I took jio airfibre connection on 19th aug , paid 2121 for 3 month plan. Billing started from 21st aug and my billing cycle is from 21-20, I didn't pay anything in sep, for oct ₹45 bill was generated but now for oct-nov , they are asking to pay ₹706.82, may I know why I am being charged ? It should be free right from oct to nov? I called customer care and she said it's for 21th nov -20th dec which does not make sense as this is a postpaid connection..also the bill clearly says 21st oct- 20th nov bill.

 

[Amarjeet]

They give false commitment.i have also faced same problem that's why disconnected the service

 

[Zuke]

Jio call it pre-rental on postpaid or something. It is basically Prepaid connection minus the convenience of whenever we want to recharge. They do it so they can continue charging their customers, even if the customer is not going to be home for a while.

 

[Bapun]

Jio call it pre-rental on postpaid or something.

Yes. They call it advance rental.

They do it so they can continue charging their customers, even if the customer is not going to be home for a while.

Exactly!