Good News Bought Airtel Xstream Fiber Black (Fiber + IPTV) connection with AOT-5221ZY (wifi 6) ONT

  • Thread starter Thread starter Bapun
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Rs. 2500 payment need to be done first. Then the local service team will get a workorder to install the connection.
Thank you. Well understood. Actually thing is I talked with their CC while visiting Airtel Black plans so I casually nudged for a move and next moment got a sms regarding Wifi Expert, will pay if I proceed.
 
Thank you. Well understood. Actually thing is I talked with their CC while visiting Airtel Black plans so I casually nudged for a move and next moment got a sms regarding Wifi Expert, will pay if I proceed.
Usually after successful booking, the service people contact us from their side same day or next day based on their availability for installation.

A few times I have come across twitter posts that they intentionally delay and customer need chase them. For such cases, as a precautionary measure, you can keep a photo of the sales person who book your connection along with their their ID card photo. In case they don't cooperate after payment, you can complain to Airtel with their details.

It is also very important to pay to Airtel directly via link or QR. Some sales person ask payment on their own number to book the connection. If someone asks you to do that, consider that as fraud.
 
Usually after successful booking, the service people contact us from their side same day or next day based on their availability for installation.

A few times I have come across twitter posts that they intentionally delay and customer need chase them. For such cases, as a precautionary measure, you can keep a photo of the sales person who book your connection along with their their ID card photo. In case they don't cooperate after payment, you can complain to Airtel with their details.

It is also very important to pay to Airtel directly via link or QR. Some sales person ask payment on their own number to book the connection. If someone asks you to do that, consider that as fraud.
Best thing is to go to local Airtel Store and Book the Connection.

I know how much difference it makes.
 
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