Amazon India launches new store for used and refurbished smartphones

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New smartphones are launched almost every week, and there are people out there who want to go buy the latest ones. But what happens to old ones? A lot of users give their existing smartphones to vendors under buyback offer, and buy a new one. Depending on the condition of these old smartphones, vendors refurbish them and sell it for lower price. Now, Amazon India has launched a new, exclusive store for used and refurbished mobile phones on its website.

For used smartphones, Amazon India has split them into three categories – like-new, good and acceptable. Smartphones that work perfectly and don’t have any visible dents or scratches are placed under ‘like-new’ category. These smartphones also come with accessories such as data cable, headphone and more. Smartphones marked as ‘good’ have slight dents or scratches, but they come with fully working and perfect display. There are chances wherein accessories may be included with these smartphones. The last category is ‘acceptable’ where the smartphones may come with dents, scratches and cracked screen. Also, the packaging may or may not include accessories. For those wondering what about warranty, it’s upon the seller, who may offer up to six months warranty.

Amazon India has also listed one more category called ‘refurbished.’ The smartphones under this category are professionally restored to work perfectly. There are no scratches, dents or cracked screens, and packaging includes all accessories. Whether you are buying refurbished or used smartphones, returns are acceptable, in case you don’t like it. Also, you don’t have to pay any extra shipping costs for buying these smartphones.

What’s interesting is that Amazon India has also mentioned about the delivery timelines for these products, and they are same as other products sold by sellers. In terms of payment options, you can pay by cash on delivery, internet banking and via credit and debit cards. According to Amazon India, you can get used smartphones with up to 50 percent savings.

We took a quick look at the online store, which has a wide range of devices from budget to flagship smartphones and the price difference is nowhere close to 50 percent. Amazon might be using the launch price and MRPs of devices to reflect higher price difference but at the end of the day, a buyer would only compare it with the current price of a brand new product. And in most cases we didn’t find the price difference to be good enough to go through the hassle of a used product with limited warranty.

Take the OnePlus 3 for instance, it is priced at Rs 27,999, but a refurbished one costs Rs 24,999, which is just Rs 3,000 less compared to the brand new one. Same with the Moto G4 Plus – while a brand new one is available for Rs 14,999, you can get the used one for Rs 13,499, a difference of just Rs 1,500. The Apple iPhone 6s (16GB), on the other hand, is priced at Rs 42,290, but a used one is priced at Rs 38,900, which is a difference of Rs 3,390. Also, while the new Galaxy S7 edge is available for Rs 50,900, a used one can be purchased for Rs 43,490, which is not that bad.

Amazon India launches new store for used and refurbished smartphones
 
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Centre showcause to Amazon India for selling used and refurbished smartphones


Online shopping giant Amazon India has been issued a showcause notice by the government for importing and reselling refurbished and used mobile phones and, along with 20 other e-commerce portals, has been directed to stop import of used electrical and electronic equipment (EEE). On September 23, the environment ministry issued a notice to Amazon “to stop the import/shipment of used and/or refurbished EEE immediately”, with a threat to initiate action against the company under Section 15 of the Environment (Protection) Act.

The ministry said it had come to its notice that Amazon was shipping used and/or refurbished mobile phones into the country for resale, which violated both Hazardous and Other Waste (Management & Transboundary Movement) Rules and E-Waste (Management and Handling) Rules. “You are directed to show cause why action shall not be initiated against you for the above stated violations within 15 days, failing which action shall be initiated,” says the order. Under Section 15 of the Environment (Protection) Act, the maximum punishment is five years in jail and/or Rs 1 lakh fine.

An Amazon spokesperson said, “We are compliant and will always remain compliant with local laws. Amazon.in is a marketplace where goods are all sold by third party sellers. However, we have noted the concerns flagged by the Ministry of Environment and are conducting a detailed evaluation, working closely with our sellers, partners and the government to ensure our commitment to compliance continues.”

On September 22, the ministry had issued notices to 21 e-commerce websites — including Amazon, Snapdeal, eBay, Olx and Quikr — to stop import of used and/or refurbished electrical and electronic equipment. Such products, it said, shall not be imported without prior approval of the ministry.

“In case the e-commerce fails to comply with the above directions from the date of issue of this direction, the ministry will be constrained to initiate proceedings against the said company under provisions of Section 5 of the Environment (Protection) Act,” says the September 22 order.

Under Hazardous Waste Rules, the ministry’s permission is mandatory for import/export of any waste item — including electrical and electronic equipment — for reuse, recycling, recovery and utilisation. However, the ministry’s approvals have been limited to actual users — for repair or R&D purposes or for import by defence and other ministries for strategic purposes.

It has never given permission for such imports for trading purposes and a proposal last year from Apple for import of used iPhones for sale in India was shot down by the government on the grounds that it would increase electronic waste in the country.

Under E-Waste rules, an EEE producer — either the brand owner, importer or retailer — needs to obtain Extended Producer Responsibility authorisation from the Central Pollution Control Board whereby the producer takes responsibility for collection and channelisation of e-waste generated from “end-of-life” products. The ministry’s move comes a year after Amazon India started selling refurbished smartphones from Samsung and Xiaomi. At that time, there was no dedicated section for refurbished phones. Now, on the Used & Refurbished Mobile Store, Amazon India sells used phones from firms including Motorola, Lenovo, Xolo, Asus, OnePlus, HTC, Micromax and LeEco


http://indianexpress.com/article/bu...mazon-sale-refurbished-mobile-phones-3051703/
 
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