- 6 Nov 2020
- Reaction score
Airtel xtreme fibre is down for 3rd day today. After the cyclone Nivar Airtel is down in my area till now. Actually Nivar crossed Chennai on 25th night. Till 26th Morning internet was working fine. Around 9AM internet got down and i received an SMS from Airtel saying some Technical Issue and they're working on it. And the SMS had an eta of 2PM the same day. I've been receiving revised SMSs but looks like the issue is not resolved. Customer care would not raise a complaint since they're already working on the issue. Today, customer care said it would be resolved by 5PM. I'm not too sure of that. In my apartment few neighbours are using Act and Jio and they're working absolutely fine. I have been using Airtel broadband for around 14 years and have never faced a downtime of more than a day. I've to borrow wifi from my neighbour's Act for past 2 days since I'm working from home. Not sure what's gonna happen next week.