Sad News Airtel IPTV Restriction: Existing customers must surrender connection to get the new IPTV set-top box

  • Thread starter Thread starter Vadirocks
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Vadirocks said:
Surrender The Connection Bro!

Then Apply
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My another sale executive told wait for 1 week, let's wait & see what they will do😅

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himanshu42 said:
I requested a callback from airtel for Fiber connection, when I received the call I asked if they can provide the IPTV box alongwith my new connection even though its not mentioned on their sites for Delhi location, they confirmed that yes I can opt in for the IPTV box instead of the DTH. Apparently, you dont need to wait for 12 march for it to release, just call the cc and ask for it! I have booked the connection but have not paid any money so far.
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They played with me, and I wasn't expecting this! Sorry, my statement is incorrect, you may have to wait until 12th March for it to officially release. When booking, I paid the booking amount of 1000 RS to create my order where the person on customer care was 100% sure I would get IPTV box with my new connection, the same day Installation person called me to confirm the location, when I asked him for the IPTV box, he said it won't be possible to provide IPTV box until 8th March, which I'm pretty sure is gonna be dragged till 12th March.

They were forcing me to take the Fiber + DTH connection, claiming the DTH connection will be replaced with IPTV box once released, which I directly denied (thanks to this forum) and told them to install only when they have an IPTV box available.

My connection installation is on hold now :|
 
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himanshu42 said:
They were forcing me to take the Fiber + DTH connection, claiming the DTH connection will be replaced with IPTV box once released, which I directly denied (thanks to this forum) and told them to install only when they have an IPTV box available.

My connection installation is on hold now :|
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Good decession, They are in hurry to clear Xstream boxes before release of iptv boxes.
 
Ashok Varma said:
Good decession, They are in hurry to clear Xstream boxes before release of iptv boxes.
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@ bold part: I think this is unrelated to stock clearance of existing Xstream DTH box but rather a typical sales people commission thing. Stock clearance is company level thing but this looks like sales people misleading to get their incentives.

If they make customer install DTH and later customer won't be able to switch to IPTV in the existing connection, eventually he will cancel the connection and try to take another new connection with IPTV. Sales people can get benefits (commission) twice by that. That's the whole thing. 😉
 
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