Sad News Airtel IPTV Restriction: Existing customers must surrender connection to get the new IPTV set-top box

[Aryan panwar]

I tried upgrade to iptv in airtel portal, call received from CC, but they have not aware and no stock in my city

My city dehradun available airtel iptv

 

[Nagesh]

Got this reply from airtel

 

[Bapun]

Got this reply from airtel

Like I mentioned previously, upgrade to IPTV is not an option as of now for existing customers.

Sad News Post in thread 'Airtel IPTV Restriction: Existing customers must surrender connection to get the new IPTV set-top box'

24 Feb 2025

I have Airtel Fibre 200 mbps Rs.999 plan.

Can I upgrade to 1099 iptv 200 mbps plan?

You should be able to do that once Airtel introduces an upgrade process for their existing wifi customers. Right now one has to surrender their existing connection and take a new Airtel Black connection to get IPTV connection.

• Bapun

• 

 

[himanshu42]

I requested a callback from airtel for Fiber connection, when I received the call I asked if they can provide the IPTV box alongwith my new connection even though its not mentioned on their sites for Delhi location, they confirmed that yes I can opt in for the IPTV box instead of the DTH. Apparently, you dont need to wait for 12 march for it to release, just call the cc and ask for it! I have booked the connection but have not paid any money so far.

 

[Vicky]

My lco/area sale executive also told sir, currently new connection only for iptv, for existing fiber customer it's not available

 

[Vadirocks]

My lco/area sale executive also told sir, currently new connection only for iptv, for existing fiber customer it's not available

Surrender The Connection Bro!

Then Apply

 

[AftabIN]

Surrender The Connection Bro!

Then Apply

Few days back when i called airtel sales agent to get a new airtel black connection with iptv they told me to install dth with black connection and whenever iptv service will come they will immediately replace the connection with that. I said yes bro you are saying absolutely right. If I had agreed to what he said, I would have been tied to this connection for atleast 3 months. Thanks to this forum i got the correct information and already knew airtel t&c other wise these type of sales agent only misguide innocent people and then wash their hands of the matter in the end.

 

[Ashok Varma]

Few days back when i called airtel sales agent to get a new airtel black connection with iptv they told me to install dth with black connection and whenever iptv service will come they will immediately replace the connection with that. I said yes bro you are saying absolutely right. If I had agreed to what he said, I would have been tied to this connection for atleast 3 months. Thanks to this forum i got the correct information and already knew airtel t&c other wise these type of sales agent only misguide innocent people and then wash their hands of the matter in the end.

I'm looking for black plan upgrade with iptv, but they are calling 10 times in a day for DTH bundle again as I have already surrendered Xstream box earlier for iptv box

 

[Bapun]

If I had agreed to what he said, I would have been tied to this connection for atleast 3 months

Bro, would you care to explain what does that mean by "tied to this connection for at least 3 months"?

We can not cancel a newly taken Airtel wifi (fiber/airfiber) and take another new wifi before using the existing connection for at least 3 months?

 

[AftabIN]

We can not cancel a newly taken Airtel wifi (fiber/airfiber) and take another new wifi before using the existing connection for at least 3 months?

Yes bro. As far as I know we can't cancel the connection and get refund for postpaid connection advance rental payment for atleast 1st 3 months. Or if someone pay for only 1 month at the time of installation then non refundable installation charges of 1000 will apply so generally people take 3 months plan initially. Same applies to jio postpaid connection also. Thats why jio introduced so called trial offer.