VVRChandra
Member
- Joined
- 22 Feb 2020
- Messages
- 73
- Reaction score
- 28
I got Amazon TV 4K stick just for Dolby Vision and Dolby Atmos since it's cheapest Android option. While Dolby Atmos was not playing on any app, Dolby Vision is supported on Netflix. I gave the feedback and got a call back from Amazon. Initially they wanted to confirm if my TV supports Dolby Vision and my soundbar supports Dolby Atmos and asked many such questions along with the model numbers. It's mentioned on the 4K stick box/ amazon website that only certain titles support Dolby Atmos and Vision on Prime app.
They tried to analyze the issue by remotely logging in to my Firestick 4K. I used to get a call every 2 to 3 days for this issue. I even raised that my return period is getting over for which I was assured that they will take care.
Finally after two weeks, they accepted the return and returned the amount. That's when I got Apple TV 4K. Thus my relationship with Amazon Fire stick 4K ended.
They tried to analyze the issue by remotely logging in to my Firestick 4K. I used to get a call every 2 to 3 days for this issue. I even raised that my return period is getting over for which I was assured that they will take care.
Finally after two weeks, they accepted the return and returned the amount. That's when I got Apple TV 4K. Thus my relationship with Amazon Fire stick 4K ended.
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