Broadband service provider ACT Fibernet has changed its policy on long-term plans. The company has informed its customers that it will no longer offer an additional month of free subscription on its long-term plans. The one-month free subscription will be valid until the current tenure expires but will not be applicable at the time of renewal.
The company is emailing its customers to notify them of this change. Here is the email:
In our endeavor to deliver on the promise of Feel the advantage with ACT, you have been enjoying benefits of an additional month free subscription with your broadband plan.
Going forward, at the time of your plan renewal, this benefit will cease to exist. Your one-month free subscription will be valid till your current tenure expires, and at the time of renewal, your subscription will not be valid.
Please note that all other things like speed, data, and OTT bundles on your plan will not be impacted by this change and you will continue to enjoy superfast speeds.
In case you have any queries please do reach out to us via 9121212121.
Thank you, Team ACT”
It is essential for customers to be aware of this change to avoid any surprises during their plan’s renewal process. Despite this alteration in the renewal benefits, ACT Fibernet ensures its customers that internet speed, data, and OTT bundles included in their plans will not be impacted.