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Telecom operators will have to provide recharge plans with a validity of 30 days for pre-paid customers, regulator Trai said on Thursday. The move is expected to reduce the number of recharges done by a customer during a year.
At present, telecom operators provide recharge plans with a validity of 28 days in the pre-paid segment which leads to 13 recharges during the year for customers who look to recharge on a monthly basis. "Every telecom service provider shall offer at least one plan voucher, one special tariff voucher and one combo voucher having a validity of thirty days," Trai said in a notification. Further, telecom companies have been mandated to comply with the order within 60 days from the day of notification of the rules.
At present, telecom operators provide recharge plans with a validity of 28 days in the pre-paid segment which leads to 13 recharges during the year for customers who look to recharge on a monthly basis. "Every telecom service provider shall offer at least one plan voucher, one special tariff voucher and one combo voucher having a validity of thirty days," Trai said in a notification. Further, telecom companies have been mandated to comply with the order within 60 days from the day of notification of the rules.
Trai mandates telcos to provide pre-paid mobile recharge plans with 30-day validity
NEW DELHI: Telecom operators will have to provide recharge plans with a validity of 30 days for pre-paid customers, regulator Trai said on Thursday. The move is
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