Discussion Sony Liv live content not streaming on the TV app

[Siva]

I'm facing an issue with the Live content on Sony Liv. It doesn't play on big screen. I tried with Apple TV, Google TV, both doesn't work. It plays fine on the mobile, though. Anyone has any clue?

 

[Mr.Bhat]

Although it's not directly related to sonyliv but another app which had DNS issues i faced..
Since last 5 days zee5 app was not working..it was not playing any content either in FTS or in Mi Box..i got to know that it was issues of DNS from my ISP..changed to Google DNS and tried few but no remedy... finally 1 DNS worked..

 

[harshrd]

Ok. We figured out the issue. It is the DNS setup at the router level. I was using adguard DNS at the router level and Sony Liv app seems to check this (Even for premium users) before playing the Live content. If there's an adblocker, it doesn't play. I have manually changed the DNS on my Android TV to cloudflare dns and it started working.

I was confused with the fact that it was working on my mobile with the same network setup. However, it was working on the mobile because the Private IP setting was ON, which was using it's own random DNS rather than the one setup at the router level. As soon as I turned that setting off, live content stopped working on mobile too, confirming the issue was with the adguard DNS. Below is the screenshot of this setting on iOS.

Hope this helps people who face similar issue.

Special thanks to @Esmail bro for quickly getting to the bottom of this

Can't thank you enough

 

[abasu]

Hi I’m using a vpn on fire stick and live streaming is not working. However it works fine on my iPhone. Please can you help?