Senior Editor, OnlyTech
- 31 Oct 2015
- Reaction score
When a person installs an app which is in beta testing he understands full well what he will encounter bugs but the thing that draws him towards it is the promise of getting to use new features of the app which are not yet available to the stable version of the app users.Unethical was not making users aware that they were using an unstable service which both had stability and voice calling issues. They needed to sort out interconnection port issue before launching their services to public. Most users like me ended up using other networks and internet for voice calling. Toll free numbers also didn't work when they first launch.
The same was the case with Jio. It was a well-known fact that there was point of interconnect issue with the voice call and VoLTE wasn't fully stable. And Jio had made it publically known that it wouldn't start charging till it had ironed out these creases. The people who joined Jio did so as a secondary number not by porting their primary numbers. They did this to experience the next-gen digital services fully aware of the prevalent issues and didn't mind it since they weren't paying a single rupee for it.
So playing the victim here and claiming that Jio took undue advantage of unaware users is completely false. Indians are smart people, even if they go in the marketplace to buy a banana they will check the fruit at 2 to 3 stalls before buying.