Discussion Reliance JioFiber FTTH Internet Service - Queries & General Discussions

[IMprabhu7193]

I recharged for 3 Months Plan after I get my Introduction Plan. After 50 Days I am getting you account has been Suspended. Unable to speak with any Customer Agent.

 

[Phoenix96]

I recharged for 3 Months Plan after I get my Introduction Plan. After 50 Days I am getting you account has been Suspended. Unable to speak with any Customer Agent.

Check with your email, if any received. That's a new one. Is this notification showing in My jio or came as regular sms? Visit a local JIO store if everything else fails.

 

[IMprabhu7193]

Check with your email, if any received. That's a new one. Is this notification showing in My jio or came as regular sms? Visit a local JIO store if everything else fails.

Recharged for 500 and account is activated.

 

[Phoenix96]

Recharged for 500 and account is activated.

Couldn't get you. If issue persists and helpline number doesn't work then visit your locality jio store. Also last night there was some maintenance going on and jio services were down, might be it got affected.

 

[amansingh]

I want to cancel my jio fibre connection. Can it be done over email?

 

[Sayantan]

I want to cancel my jio fibre connection. Can it be done over email?

Call to cc.

 

[amansingh]

Call to cc.

I am out of country so cannot call. That’s why trying to do it over email.

 

[GTtech]

I am out of country so cannot call. That’s why trying to do it over email.

email also work but it will take time as they respond on over email very late try myjio app service request

 

[Vicky]

I want to cancel my jio fibre connection. Can it be done over email?

Bro,Send email to appellate officer to ur circle

 

[hike]

I want to cancel my jio fibre connection. Can it be done over email?

Yes you can do that and I personally found it comfortable.