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Seeking Help How to save mobile data

A^00P

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Hi my dad`s mobile screen/touch pad is suddenly not working .. Although mobile is starting but screen is not responding .Is there any way to save/transfer mobile data or i have to get screen replaced.

Mobile handset is motorola.Donot remember exact model


Regards
Anoop
 

iDJ

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Put the sim on a different device to use it. Mobile Hotspot won't work without touching the device.
 

Harsh_10

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I have faced this issue one time.
With use of OTG+mouse, I took backup and do factory reset. then, everything works fine.
It was software issue in my mobile.
 

A^00P

Member
Joined
22 Nov 2018
Messages
249
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153
I have faced this issue one time.
With use of OTG+mouse, I took backup and do factory reset. then, everything works fine.
It was software issue in my mobile.


can you tell me exact steps i am not geek in all this mobile backups and reset
 
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