I applied this Airtel Axis credit card two days ago via the Axis Bank website. So, I am sharing my onboarding experience with it.
I have two Axis Bank credit cards already. So I checked with CC to see if any upgrade offer is available to get this card, but unfortunately, as per CC, I can upgrade to all other available cards except this one. The CC insisted on getting any other card from them, or I should apply this card from the Airtel Thanks app. I was like, what a bummer!
Then, I found that it can be applied through the Axis Bank website. On the application page, only Mastercard variant was shown, no RuPay variant, and I checked with CC too. They were like
this card has no RuPay variant. I went ahead and proceeded with the Mastercard variant, and once the application was successfully submitted, I got a note saying I will be contacted by a bank person for physical KYC for address verification. I was disappointed again because, being a long-time Axis CCs holder, I expected quicker approval with no verification or verification using video/online KYC.
I was waiting for the bank agent to visit my place to do the physical KYC and process my application further, but no one contacted me to date. Surprisingly, after two days (that is today, 5 Oct 2024), I checked Axis Open app this afternoon and under credit cards section this card was listed with a heading "Your new Airtel Mastercard awaits
️ ". Turns out I can already access the virtual card number and CVV. But I can not activate it without the activation code that they have not yet dispatched.
I visited the Axis Bank Credit Card application tracking site and tracked my application again to see if there's been any progress, but there has been no progress to it since yesterday.
It still says:
Your Credit Card application has been processed and is undergoing an eligibility check. The status of the same will be informed to you within 3 working days.
I have not received any approval SMS or email either. So now I wonder it's whether it's already approved or going to be approved soon or what.