Discussion Airtel IPTV General discussions and Q&A's

[Ashok Varma]

Does watching channels on Airtel IP TV consume data?

Yes

 

[Bapun]

My Sony TV remote control is working with Airtel IPTV STB without any manual configuration. It can operate almost every essential function of the STB.

Also, if I turn on/off the TV from any remote (e.g. Jio STB or Tata Play remote), the Airtel IPTV STB turns on/off automatically at the same time. This is an HDMI CEC feature.

 

[Ashok Varma]

Yes I’m also observed same with my Sony bravia 2 remote, all functions are same except channel number keys.

 

[Bapun]

The recently watched channels section is not updating on my Airtel IPTV STB home screen. Also, existing channels are slowly removing from the tile. Is anyone else facing this issue?

 

[Ashok Varma]

The recently watched channels section is not updating on my Airtel IPTV STB home screen. Also, existing channels are slowly removing from the tile. Is anyone else facing this issue?

I have noticed earlier. still channels selection from menu with both language and genre filters are impossible and inconvenient.

 

[TechXpert]

@Bapun @Digital Mastermind

Guys wanted to inform you that due to that mistake or installation guy of cancelling my active airtel black order i have lost access to my IPTV box it says your dth account suspended on airtel thanks app and on IPTV box screen it says pay your bill to continue

Customer care said your IPTV box is unbundled from your black plan fiber thats why this happened but they cant add my IPTV box along with fiber due to my old black tv order already in progress (that duplicate one which supposed to be cancelled) so they cant bundle my iptv to fibre from their end and asking me to ask local sales person who created order to cancel from their end

Now problem is local installation guy and sales person both are not taking my call because they know its their mistake they cancelled my original order. They not even bothering to pickup my call i tried calling 50-60 times since yesterday morning

What to do now any suggestions are welcome i am helpless now
Continuesly trying to get my problem resolved but no one helping neither local provider nor airtel wifi/dth or airtel black team.

 

[Balaji G]

@Bapun @Digital Mastermind

Guys wanted to inform you that due to that mistake or installation guy of cancelling my active airtel black order i have lost access to my IPTV box it says your dth account suspended on airtel thanks app and on IPTV box screen it says pay your bill to continue

Customer care said your IPTV box is unbundled from your black plan fiber thats why this happened but they cant add my IPTV box along with fiber due to my old black tv order already in progress (that duplicate one which supposed to be cancelled) so they cant bundle my iptv to fibre from their end and asking me to ask local sales person who created order to cancel from their end

Now problem is local installation guy and sales person both are not taking my call because they know its their mistake they cancelled my original order. They not even bothering to pickup my call i tried calling 50-60 times since yesterday morning

What to do now any suggestions are welcome i am helpless now
Continuesly trying to get my problem resolved but no one helping neither local provider nor airtel wifi/dth or airtel black team.

Customer care guys can't help?