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Seeking Help How to check Airtel Fiber (optical fiber) availability in my locality?

So i called up Airtel Fiber CC and asked them if Fiber (OFC) is available in my city, lol they cant even check properly which areas have and which dont and asked me to visit local Airtel Store for futher queries.

I visited the store and they asked me to contact the local engineer/technician and he will let me know.

They said AirFiber is avaialble, to which is said, i am a BSNL FTTH connection and i want to shift to Airtel FTTH itself and not AirFiber.

Does anyone know who i can contact in Airtel hight level team if i have to get Airtel to get its OFC to my area. any email ID/Phone number ?

Discussion My Wi-Fi section for Airtel Fiber & AirFiber on Airtel Thanks App

Anyone knows how to fix this issue ???

Unable to access router page/router settings from Airtel Thanks App. Can only change SSID and Password.
Anyone using Airtel AirFiber can pls check their Airtel Thanks App => My WiFi option

I am getting the below page which says Router not found.

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Airtel CC says this option is not yet available for AirFiber as of now. I do not know how correct they are.

Can any existing user pls check and confirm @Azhar888 bro, @dreamer77

Thanks

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Good News Review of New Airtel Xstream AirFiber Connection: Installation, Hardware, Performance & Experience

Hi Guys,

I recently decided to upgrade my office’s internet connectivity and opted for Airtel AirFiber (also known as Airtel Xstream Fiber). After a thorough evaluation of my needs, including consistent speed and reliability, I decided to make the switch from my previous local ISP’s wired OFC FTTH connection. There was only a few options available, one being Jio Air Fiber, and BSNL FTTH. While Airtel does provide wired OFC FTTH connections at a few select location in my city, it depends upton feasibility.

Here’s my experience so far.


Plan and Pricing:

I selected the 4-month plan, which cost Rs. 499 + GST per month for 40 mbps @ unlimited without any OTT /TV benefits, totaling approximately Rs. 588 for each month, or Rs. 2,355 for the entire four-month period. This plan provides good value for my office requirements. The installation and hardware were provided free of charge with this long-term pack.

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Connection Type:

It’s worth noting that this connection is a postpaid connection. Surprisingly, the sales representative was unsure about the connection type, which led to a bit of confusion at first, where he said it was prepaid. Despite that, the installation process was smooth and completed within less than 24 hours of booking.

The activation, however, took about 12 hours instead of the usual 1 hour due to some delays in backend reporting by the installation team. Despite this minor delay, the overall experience was hassle-free.

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Hardware Overview:

Outdoor Unit (ODU):

The Outdoor Unit (ODU) is a 5G-capable antenna, which is designed to be installed in an open location. It doesn't require placement on the roof or terrace, as it can pick up strong 5G signals from almost any outdoor space. The ODU is powered by a Qualcomm 5G chip, ensuring stable and fast connectivity. It also features two IMEI numbers and dual LAN ports capable of supporting speeds of up to 1 Gbps. The overall booting time is approx 3 minutes, and internet access is available instantly.

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Indoor Unit (IDU):

The Indoor Unit (IDU) is the Nokia Beacon 3.2, equipped with WiFi 6 technology. It’s a dual band router and also uses a Qualcomm WiFi chip, ensuring efficient coverage within the office. Notably, the router supports Power over Ethernet (PoE), which means the ODU can be powered directly via the Ethernet cable, eliminating the need for a separate power connection for the ODU. There is one Ethernet Input port (for the cable that comes form the ODU) and two LAN Output ports, WPS button, reset button and power point.

The IDU is powered by a 12w adaptor, also included a wall mount stand.

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Performance:

I conducted a speed test after installation, and the results were consistent with the plan I selected. I am consistently getting speeds between 38-40 Mbps, which is what I expected based on the chosen plan. I will be testing the ping speeds in the coming days and will provide an update here.

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Backup Connection:

Despite the promising performance of Airtel AirFiber, I have kept my previous wired OFC FTTH connection as a backup. This is due to the occasional speed fluctuations and downtimes I experienced with the previous provider, which caused some inconvenience at the office. The Airtel connection seems stable so far, but I prefer having a fallback option for peace of mind.


Expectations and After-Sales Support:

As I continue to monitor the performance of Airtel AirFiber over the next few months, I remain hopeful for a seamless experience. I look forward to experiencing the full range of services, including customer support, and will share any updates on those aspects in the future.



Conclusion:

I still have to check 4K video streaming to check how it performs on Youtbe or any other video streaming apps.

So far, Airtel AirFiber has proven to be a solid choice for my office's internet needs. The quick installation, reliable hardware, and stable speeds have impressed me. I hope that the performance continues to meet my expectations and that the after-sales support is as good as Airtel’s reputation suggests.


I will keep this post updated over time as I test out the connection further. If anyone else is considering this service, feel free to reach out with questions, and I’ll be happy to share more insights.

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Good News New Airtel Xstream Fiber [black 699] installed

Installation completed today.
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Initial impression


----->FIBER INTERNET IS GOOD
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ABOUT DTH

Got xtream box 2 or 3 i don't know

Xtream set up box too much lagging after update home page not loading (very slow) worst.

I am very disappointed with picture quality and colours

HD CHANNELS PQ Average (total reddish tint) i used Flextronics and colcamp hd boxes.. in both hd box PQ is bright and correct colours

****EDIT : After some colour temperature settings reddish tint disappeared.****

SD CHANNELS PQ Worst

is there any way to surrender only XTREAM DTH BOX? Iam satisfied with internet.
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Seeking Help Tata Cliq & Tata Cliqsurance fraud

I purchased an Android Smart TV in March 2022 with a 1-year manufacturer warranty and an additional 2-year extended warranty from Tata Cliqsurance.

Recently, my TV started showing dark circle spots. When I reached out to TataCliq, they directed me to the Cliqsurance team, stating that they handle post-purchase claims. However, when I contacted Cliqsurance, they couldn’t find my details in their database, rejected my claim, and asked me to check with TataCliq, claiming they never received the source information.

I have tried resolving this through multiple support calls, including conference calls and emails, but nothing has worked. With only 10 days left before my warranty expires—and considering I first contacted them on January 20th—what should I do next?

Seeking Help Shifting from BSNL to Airtel or Jio AirFiber as their optical fiber unavailable. Whether AirFiber is more reliable?

I am facing issues with BSNL FTTH since some time (i use the same at home), speeds get reduced to half and sometimes as low as 5-6 mbps, and it resolves on its own but takes time.

Also there is no added OTT advantage, and its not easy to change packs as well, as compared to Jio/Airtel one can change packs from app itself.

Seeking Help Paytm (My Last Transaction was still in processing)

Hi guys, yesterday i had paid my TNEB bill on Paytm, but still transaction has not been completed, still in processing even after one day, and this was the first time that I am facing issue like this with Paytm, whenever I paid TNEB bill, transaction will be completed within in few minutes, but this time this was taking more then usual time. 😐
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Can anyone tell me the costumer care (Toll free) number, I want to communicate with Paytm representatives, because my amount got been debited, so I can't able to cancel the transaction. 😞

What's the difference in the ODU equipment provided by Jio AirFiber and Airtel AirFiber?

Hi Guys,

I wanted to know what is the difference in the ODU equipment provided by Jio Air Fiber and Airtel Air Fiber ???

I guess ODU provided by Airtel is smaller in size as compared to Jio’s.

The question I have is that, can Jio’s ODU be installed in balcony or anywhere open outdoor areas of apartment even not in line of sight with tower ???

As Airtels ODU can be installed anywhere outdoors irrespective of LOS.

Thanks
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