Update regarding post #1
Today i went to bank with required documents and an written complaint (2 copy's) i submitted one copy and asked them to stamp sign and put date on 2nd copy so i will use it as an receipt,
As i don't trust them, now i have an proof that i have complained them about issue, now i'll wait for 30 days and will see what they do, if they don't resolve this issue under 30 days i will escalate this issue to RBI and respective authorities,
Ps. First time in my life i had good experience in SBI all process took only 5 minute.