Seeking Help [Repaired] TV stopped working after lightning strike

[sumitroy]

Is that TV have power adapter or power cord directly connected to TV...?

Power cord connected directly to TV but it's detachable.

 

[sumitroy]

Today, service engineer came with the required part and he repaired the TV. So, total cost paid is Rs. 3090.
Part Price = 2022 + 361 (18 %GST) = 2383
Labor charge = 600 + 108 (18%GST) = 708.

 

[Abhi]

Today, service engineer came with the required part and he repaired the TV. So, total cost paid is Rs. 3090.
Part Price = 2022 + 361 (18 %GST) = 2383
Labor charge = 600 + 108 (18%GST) = 708.

Bro Do They Provide any guarantee on the new part and on his work??

 

[sumitroy]

Bro Do They Provide any guarantee on the new part and on his work??

Don't know bro. I didn't ask that . But, He told me "if you face any problem call me"


So, there is limited period warranty. I'll contact CC tomorrow and ask more on this.

There will be limited period warranty on any repair carried out in case the same part fails again depending on the part. In order to avail the warranty, customer shall be required to produce the customer service record or invoice of the repair of the said product.

Out of Warranty Repair Charges | Samsung Support India

 

[Goalgappa]

@sumitroy you are paying money and not claiming anything in warranty .so he could be least bothered if the cover was open or not

 

[Abhi]

Don't know bro. I didn't ask that . But, He told me "if you face any problem call me"


So, there is limited period warranty. I'll contact CC tomorrow and ask more on this.


Out of Warranty Repair Charges | Samsung Support India

Bro Do ask him by calling him again and Bro You Should Be careful about this:blush:

 

[sumitroy]

@sumitroy you are paying money and not claiming anything in warranty .so he could be least bothered if the cover was open or not

The additional warranty only applies to SMPS. I asked him about it earlier. So, the product is out of warranty (except SMPS). Maybe that's why he didn't bother about removing back cover.
Samsung provides limited warranty on repaired parts. I'll ask more on this tomorrow. Actually, I forgot to ask that. It's my fault.

 

[Siva]

Usually it's 3 months warranty for replaced parts.

 

[sumitroy]

So, there is limited period warranty. I'll contact CC tomorrow and ask more on this.

Today, I asked him about warranty and he told me "it is 90 days".