Discussion Railwire Broadband News & Discussions

[Mr.Bhat]

@Bapun Raz bro, If I don't recharge on time, will they deduct money later when I recharge like DTH company ?

Once the plan gets expired then the internet gets disconnected....Once u recharge then gets activated and the plan starts from that day itself and not from the earlier due date...

 

[Optimus_Prime]

My plan going to end tomorrow and I recharged today. I got successful sms. but nothing showing on portal.

 

[Bapun]

My plan going to end tomorrow and I recharged today. I got successful sms. but nothing showing on portal.

It will auto renew the same plan once your existing plan expires.

 

[Bapun]

My plan going to end tomorrow and I recharged today. I got successful sms. but nothing showing on portal.

It will auto renew the same plan once your existing plan expires.

It auto-renewed or not @Optimus_Prime bro?

 

[Optimus_Prime]

It auto-renewed or not @Optimus_Prime bro?

oh yes, its updated at 12 am. I only consumed 250GB out of 1000GB. and rest of data added in this month quota

 

[Optimus_Prime]

Reg indicator flashing Red Light and Internet not working.
What could be the possible cause?
@Bapun Raz bro or any other fibre optic user?

 

[Prithi Deb]

Reg indicator flashing Red Light and Internet not working.
What could be the possible cause?
@Bapun Raz bro or any other fibre optic user?

Your ISP is facing downtime.

 

[Optimus_Prime]

Your ISP is facing downtime.

So do I have to contact them or they are already aware of the issue from their back end or do i have to register complain on portal?

 

[Prithi Deb]

So do I have to contact them or they are already aware of the issue from their back end or do i have to register complain on portal?

Don't worry. It will get fixed on its own. If it has been very long, then you may contact them.

Sometimes there might be an issue with your Router/ONT, and switching it ON & OFF fixes it. So you can try that as well.

 

[Optimus_Prime]

Don't worry. It will get fixed on its own. If it has been very long, then you may contact them.

Sometimes there might be an issue with your Router/ONT, and switching it ON & OFF fixes it. So you can try that as well.

Tried switch ON off Process. No result.
Contacted LCO. they said Fiber break down anywhere. Issue will get solve tomorrow morning. Let see.