Problem with USB device.

[Abhash Kumar]

Hi,

I am facing issue with my laptop. It has Win7. Whenever,I put any pendrive may laptop gets hang. It doesn't respond anything. I connected two pendrives and mobile, always it gets hang. If I connect same pendrive or mobile to my other laptop it works fine. I haven't installed any new software. Also uninstalled the the driver software from Device manager. I googled the issue. I tried all the solution, but no result. Is anyone facing or faced same kind of issue? Any help much appreciated.

Thanks
Abhash

 

[giri photog]

tell us what kind of antivirus you have.

 

[Abhash Kumar]

AVG antivirus. I have already disabled it. formatted the Pen drive. but no result. Also, pen drives working fine in Safe Mode.

 

[NinadG]

That means no h/w problem. I thing need to scan thoroughly using good updated antivius.

 

[giri photog]

AVG antivirus. I have already disabled it. formatted the Pen drive. but no result. Also, pen drives working fine in Safe Mode.

avg is efficient antivirus. what was your windows installed date. what about speed of laptop.

 

[mmadhankumar]

have you connected multiple usb devices at same time..... try to disconnect all usb devices and uninstall the "USB Root Hub" and "Generic USB Hub" from device manager and restart the system....

 

[Abhash Kumar]

have you connected multiple usb devices at same time..... try to disconnect all usb devices and uninstall the "USB Root Hub" and "Generic USB Hub" from device manager and restart the system....

Tried everything but no result.

 

[Abhash Kumar]

avg is efficient antivirus. what was your windows installed date. what about speed of laptop.

Windows7 was preinstalled with the laptop. Almost 3yrs back.
Processor: Intel Pentium P6100 @2GMz
RAM: 3GB.

 

[mystic]

Try to disable some third party software from startup, programs like Samsung kies Tray agent, Nero Back It Up etc. Turn it off one by one and reboot. check if your problem gets resolved by disabling that startup entry.

 

[Abhash Kumar]

Try to disable some third party software from startup, programs like Samsung kies Tray agent, Nero Back It Up etc. Turn it off one by one and reboot. check if your problem gets resolved by disabling that startup entry.

In startup disabled everything except windows required software.