Problem with the jio Fiber ONT (model JCOW404)

[qwert10]

Facing an issue with my jio router model JCOW404 then contacted the support team and they changed my router with a new one, but it is of the same model JCOW404 my problem is not resolved, i think the problem is with this particular router models. I faced these problems after firmware update, i think there is some problem with the software, hope JIO will resolve the issue soon. If any one had similar problem then describe it any solution for the problem please let me know

 

[Balaji G]

Facing an issue with my jio router model JCOW404 then contacted the support team and they changed my router with a new one, but it is of the same model JCOW404 my problem is not resolved, i think the problem is with this particular router models. I faced these problems after firmware update, i think there is some problem with the software, hope JIO will resolve the issue soon. If any one had similar problem then describe it any solution for the problem please let me know

You are not exactly defining the problem you are facing, but asking some one else to describe the problem and provide the solution.
I am confused.

 

[qwert10]

facing problem with 2.4ghz band in jio fiber (slow speed and high ping) but my 5ghz band is absolutely fine, the problem occured recently after the latest firmware updte in my router (JCOW404) is any one facing similar problem

 

[qwert10]

Recently i took a new jio fiber connection few months back, the connection was worked fine in both 2.4 ghz and 5 ghz but from the past 30 days facing issue with 2.4 ghz band (slow speed with high ping) but 5 ghz is working fine i contacted the support team and they changed my router to new one but of the same model (JCOW404) the problem is not solved after replacing the router, I am facing these problems after latest firmware update. is any one facing similar problems, if there is any solution please inform.

 

[Rajnish121]

Hi I took a new jio fiber connection last month, everything was working fine but from the last 15 days I'm facing lots of issues with the internet speed of jio fiber. I'm getting very slow internet speed in 2.4 ghz band whereas the 5 ghz is working fine. Even the websites are not opening properly in 2.4 ghz . I'm currently on 30 mbps plan but I'm getting only 0.15 or 0.20 mbps speed on 2.4 ghz. My router model is JCOW404. Please give me some solutions how to fix this issue.