Netflix News & Updates

[Tanishq]

Have u tried to watch in browser ?

Yes it's working fine in browser on my laptop

 

[Abhinav]

Well its a issue with my phone, it works well with my mum's phone. Its a problem only with Netflix other apps like Prime, Hotstar and Mubi are working fine. I don't why its happening but can anyone help me.

Go to Play Store > Settings > About and check if your phone is certified

 

[Tanishq]

Go to Play Store > Settings > About and check if your phone is certified

Yes. It is

 

[Abhinav]

Yes. It is

whats the error or error code?

 

[Tanishq]

whats the error or error code?

There is no error code it just doesn't load the titles and thumbnails and sometimes the app doest even open. I was only able to play for the first time i logged in. After that it never worked. Moreover i can't seem to access my account after I click on 'my account' in settings. I have to go to browser manually.

 

[Tanishq]

It's not working. Means I can't connect it Netflix server. Don't know what's going on. Tried contacting them on twitter. No replies.

 

[Abhinav]

It's not working. Means I can't connect it Netflix server. Don't know what's going on. Tried contacting them on twitter. No replies.

Try removing that device from Netflix account settings in browser and log in again and connect with a VPN to rule out ISP issue. If nothing works live chat with support it would be faster than Twitter

 

[Mr.Bhat]

Yes it's working fine in browser on my laptop

Check in ur mobile browser...I was asking in the same device browser.

 

[Mr.Bhat]

Try removing that device from Netflix account settings in browser and log in again and connect with a VPN to rule out ISP issue.

If his other devices working fine in same ISP then that issue shouldn't be...If he is using different ISP then 1st try in Data...If it works then he should try by changing the DNS ...

 

[Tanishq]

Check in ur mobile browser...I was asking in the same device browser.

It redirects me to the app. Can't try on browser