Discussion JioTV+ / JioHome apps not working

[Ashwinp]

Jio TV+ and Jio TV mobile both applications and
JioHome not working.

Jio STB - asking for login and after entering mobile number- something went wrong
And for Jio TV + for android - you are not on a Jio network- error

For mobile - something went wrong

Along with this Jio home app not working

Anyone facing this issue ??

 

[Uber]

My Jio TV+ and Jio TV mobile both applications are not working.

Jio STB - asking for login and after entering mobile number- something went wrong
And for Jio TV + for android - you are not on a Jio network- error

For mobile - something went wrong

Anyone facing this issue ??

Yes on mobile jio tv not working

 

[santhub4u3]

Yea jio tv +, jio home, jio tv mobile app and troubleshooting or jio care in my jio app is also not working

 

[swaroopofc]

Yes not working asking for registered mobile number but not taking

 

[santhub4u3]

This issue would take upto 2 hours of time
If services not restored automatically please check if any update availabel in jio store please update and restart device

This is what customer care people said

 

[kumar98]

Same issue..

Factory reset. It will work

 

[Ibrahimsarfudeen]

I am also facing the same issue on my Jio Set-Top Box. After launching JioTV+, it asks for the registered mobile number. But when I enter the number, it shows an error and doesn’t proceed further.

 

[santhub4u3]

Services restored now

 

[greylala91]

It happened last night also. Around 1am

 

[ganeshprabu912]

Still problem continues to open sun tv channels ..... Huge time delay to play the sun tv channels