JDSU Receives TMC 2010 Communications Solutions Product of the Year Award

  • Thread starter Bapun
  • Start date
  • Replies: Replies 0
  • Views: Views 1,591

Bapun

Staff member
Community Manager
Joined
3 Nov 2010
Messages
26,553
Solutions
7
Reaction score
35,614
MILPITAS, CA, Jul 26, 2011 (MARKETWIRE via COMTEX) -- JDSU /quotes/zigman/103123/quotes/nls/jdsu JDSU +2.58% /quotes/zigman/37384 CA:JDU +1.99% announced today that it received the TMC 2010 Communications Solutions Product of the Year Award for its Home Performance Management (Home PM) solution. JDSU Home PM provides deep visibility into the home networking network performance data needed to ensure quality of experience for multi-play services such as IPTV, VoIP and high-speed Internet.

TMC recognized JDSU with the award based on Home PM's ability to deliver essential data on performance and quality that helps service providers to generate incremental revenue and increase customer retention.

"As the popularity of broadband service continues to rise, Home PM is a critical tool proven to help service providers ensure quality to their customers," said Jean Schmitt, a director in JDSU's Communications Test and Measurement business segment. "The solution rapidly identifies customer-impacting problems, provides accurate fault and dispatch statements and offers access to real-time, on-demand diagnostics to resolve these issues. The solution also locates and confirms faults before engaging a truck roll -- resulting in efficient dispatches to actually fix the problem, not to merely find the problem."

"JDSU has proven to be deserving of a 2010 Product of the Year Award for creating exceptional advancements in communications," said Rich Tehrani, CEO, TMC. "JDSU's Home PM is innovative because it allows its customers to understand and measure the real service experience and identify new revenue opportunities. Congratulations for this achievement."

Home networking equipment monitoring is a critical part of ensuring service quality, and can be challenging without the right tools. The JDSU Home PM solution consolidates all troubleshooting software and hardware elements to reduce the complexity involved in identifying service-affecting issues throughout the entire IPTV network and maintaining high quality of service. By delivering pro-active monitoring, historical and trending reports, real-time, on-demand diagnostics, Home PM offers critical information on the customer experience to reduce operational expenses, mean time to repair and customer churn that could result from long call handling time, pro-active monitoring and low customer satisfaction.

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness of the most innovative products and services brought to the market from March 2010 through March 2011.

About JDSU

JDSU /quotes/zigman/103123/quotes/nls/jdsu JDSU +2.58% /quotes/zigman/37384 CA:JDU +1.99% innovates and markets diverse technologies that enhance the way people experience the world every day. We enable fast, high-quality communications, secure financial transactions, reliable consumer electronics, green energy, differentiated brands and a host of other solutions. We provide these solutions through three business segments: Communications Test and Measurement, Communications and Commercial Optical Products, and Advanced Optical Technologies. To learn more about JDSU, please visit www.jdsu.com and www.jdsu.tv and follow us on twitter at www.twitter.com/jdsu .

SOURCE: JDSU
 
Back
Top Bottom
AdBlock Detected

We get it, advertisements are annoying!

Sure, ad-blocking software does a great job at blocking ads, but it also blocks useful features of our website. For the best site experience please disable your AdBlocker.

I've Disabled AdBlock